Terms & Conditions

This website is operated by Raddique and Festum Field, situated in Surat, India. We strictly adhere to all governmental regulations for our operations in India. Rangmanth Enterprise, also located in Surat, India, serves as our research and development as well as manufacturing partner.

 

As a science-backed clean beauty company founded by experts, we emphasize customer satisfaction, value for money, and brand integrity. We strongly advise thoroughly reviewing our Terms & Conditions before engaging with us, as transparency and trust form the cornerstone of our operations.

 

Raddique is an established, lawful, and science-backed clean beauty brand developed by professionals. All products within our range are meticulously formulated using clinically proven ingredients.

 

By initiating orders on our platform, you are consenting to our Terms & Conditions, which are designed to safeguard both you and our business. Should you disagree with our Terms and Conditions, we kindly request that you refrain from accessing and/or utilizing our services.

1. Product Use: The products intended for your services are exclusively formulated for external applications. The company cannot accept liability in the event of accidental internal consumption of the products. In such instances, we advise immediate consultation with a physician or seek assistance from our team.

We strongly recommend performing a patch test prior to use. The recommended sites for the patch test include the upper side of the hand, between the thumb and index finger, followed by a small amount applied to the cheeks.

 

2.  For Your Children's Safety: We understand the importance of safety, especially for children. It's crucial to keep our products out of their reach. If, despite all precautions, a child comes into contact with our products, please don't hesitate to contact us at raddique@gmail.com or seek immediate medical attention. Your child's well-being is our top priority.

 

3.  Proprietorship and IP: All information found on this website is the exclusive property of Raddique. We kindly request that you refrain from duplicating or disseminating this information. Please be advised that printed pages from our website are not considered valid unless they bear the signature and approval of a designated representative from Raddique.

 

 4.  Updated T&Cs: We retain the right to make additions, updates, or modifications to our Terms & Conditions without prior notice. It is advisable to periodically review the Terms & Conditions to stay informed about any changes.

 

5.  Chat Boot: The following guidelines are to be observed when using the chat facility:

The chat function is reserved solely for Customer Care services, so socialization or personal chatting is not permitted. The company retains the right to terminate the chat without notice should these guidelines be violated. Furthermore, the use of foul language within the chat is strictly prohibited.

 

6.  Web Restrictions: The company reserves the right to revoke your website access in the event of a breach of our terms and conditions and code of conduct.

 

7.  Our Business Partners: Any social or defamation actions lacking concrete evidence against us or our business partners will be subject to our monitoring and jurisdiction.

 

 8.  Discounts or offers: Our growth journey has been influenced by our focus on delivering results and prioritizing our customers, as well as our commitment to transparency, trust and professionalism. As a result, we restrict ourselves from offering discounts or buy-one-get-one-free promotions. However, we maintain competitive pricing and are recognized as a premium brand in the clean beauty segment.

We understand your desire for savings, but our commitment to quality and fair pricing means we don't often offer discounts. However, we are dedicated to ensuring your satisfaction. That's why we provide gifts/surprises on your birthday, special occasions, and during festive seasons to make your moments more joyful and memorable.

 

9.Products: Our products are meticulously crafted through professional research and development processes, incorporating clinically proven ingredients. Our legal team is uncompromising in its stance against baseless claims, and any attempt to disparage our brand will be met with legal recourse.

 

The company retains the right to discontinue products without prior notice, and product prices are subject to change at any time based on market competitiveness. Information regarding our products on the website is meticulously sourced from professional materials. We acknowledge the potential impact of misleading information on our brand value and, therefore, abstain from making any false claims.

The assertion of guaranteed results, designed to compel product purchase, contravenes our policies. As such, we refrain from guaranteeing product efficacy. Various internal and external factors, including skin type, geographical location, environmental conditions, and biological makeup, may contribute to variations in results.

The appearance of product packaging may differ from representations on our service platform.